Privacy Policy is committed heartily to protect your personal and other information. This privacy policy provides details about the information that we collect about you. How we use it and how we care and protect it. It also explains your rights and how to contact us if you have any query about the usage of your information provided to us.

This notice applies to anyone who cooperates with us in relation to our products and services via app, website, email, phone to egtriv services, we may give you additional privacy notices if you required for specific communications.
If you book and stay through at one of our partner`s hotels, resorts or other accommodations that partner will also use your personal data as shown in their privacy notice.

This Privacy Policy is an integral part of your user agreement with and all capitalized terms used, but not otherwise defined here, shall have the particular meanings as attributed to them in the user agreement.

Information that we collect

The information as detailed below is collected for us to be able to provide the services selected by you and also to achieve our legal obligations as well as our requirements towards third parties as per our user agreement.

*Personal information of User shall include the information provided by the User and collected by for the following purposes:
Registration on the Website Information which you provide while subscribing to or registering on the website to enjoy our services, including but not limited to information about your personal identity such as:

  • Name
  • Gender
  • Marital status
  • Religion
  • Age
  • Your contact details such as
  • Your email address
  • Postal address
  • Frequent flyer number
  • Telephone (mobile or otherwise) and/or fax numbers
  • Other additional info based on specific service in demand

The following information is also needed as payment info:

  • Payments details information (including credit/debit card) for billing
  • Any other information concerning your income and/or lifestyle

Basic user information

We may also save some other information and documents including but not limited to:

  • Your usernames and email address
  • Present and old Passwords
  • Photos or images
  • Security-related information in association with our services
  • Transactional history (except banking details information)

Data which available in public field or received from any third party including social media channels, including but not limited to personal or non-personal information from your associated social media channels like name, email address, friend list, profile pictures or any other information that is allowed to be received as per your account settings as a part of your account information.

Information pertaining to any other service recipient(s) for who you make a booking through your registered account. In such case, you must confirm and represent that each of the other service recipient(s) for whom a booking has been completed, has agreed to have the information shared by you revealed to us and additional be shared by us with the alarmed service providers.

How we use your personal information

The personal information collected may be used in the following manner. In order to make a booking, we may use personal information including payment details which include:

  • Cardholder name
  • Credit or debit card number with date of expiration
  • Banking detail information
  • Wallet details shared and allowed to be stored by you

We shall use the information of service recipient(s) list available in or link to your account. This information is offered to the user at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your personal information for various reasons including but not limited to:

  1. To confirm your reservations with particular service providers
  2. Keep you noticed of the transaction status
  3. Send booking verifications either via email, SMS or any other messaging service
  4. To provide updates or changes to your reservations
  5. If it is necessary, we will allow or customer service to contact you
  6. Modify the content of our website
  7. Request for reviews of our services to any other developments
  8. Send verification messages, calls or emails
  9. Authenticate of your account and to prevent any misuse or abuse
  10. Contact with you on your birthday or anniversary to offer a special gift or offer

How we protect your personal information?

All payments on the are totally secured. This means all personal information which you provide is transferred using Transport Layer Security (TLS) encryption. TLS is a proven coding method that lets your browser automatically encrypt, or hike, data before you send it to us. The website has inflexible security measures in place to protect the loss, misuse, and modification of the information under our control. When you change or access your account information, we offer the usage of a secure server. Once your information is in, your possession we observe to strict security procedures, guarding it against unauthorized access.