Guest Policy

Egtriv.com requests our valued guests to keep to the following rules:

  • The primary guest must be at least 18 years age to be able to check into the hotel room or book any tour packages of egtriv.com.
  • It is compulsory for guests to present valid photo identification at the time of check-in into the hotel room. Valid NID card, Driving License and Passport must be carried by the user to prove his identity.
  • Stay of 1 child up to 3 years of age is complimentary without the usage of the extra mattress.
  • Breakfast, Lunch or other food charges may be applicable for the child.
  • Extra mattress will be provided for triple residence booking.
  • Pet animal are not allowed in the hotel premises or any travel places or resorts.
  • If anything seems inappropriate behavior or action is brought to the attention of the hotel, resorts, they reserve the right to take legal action against the gust.
  • Some destinations may have different policies for specific times during the year.
  • Guest shall be liable if they damage any asset of hotel and resorts.
  • Smoking must be prohibited in the hotel rooms. If any guest wishes to smoke, the hotel management will help.
  • As egtriv.com is committed to improving it`s service, so guests are requested to feedback their experiences.